“Was your item damaged in shipment?” Contact us via email at email info@bamcotoys.com with your order number. We’ll help you process your return and provide a pre-paid shipping label for your purchased item. Once we receive and process your damaged item, we will replace the item. Once we receive your damaged item, please allow 3-5 business days for processing before we ship a replacement.
“Didn’t love what you ordered?” Our E-Commerce store is happy to accept online returns within 60 days of your purchase date for a full refund, exchange for an item of equal value, or store credit. Items returned after the 60-day return period are not eligible for a refund or exchange. Items must be returned in undamaged and clean condition.
To make a return, please email info@bamcotoys.com with your order number. We’ll help you process your return and provide a pre-paid shipping label for your purchased item. Simply repackage your item and drop it off at the post office. Once we receive your return, please allow 3-5 business days for processing. If your return is accepted, please allow 3-5 business days for a refund to appear on your original method of payment.”
8-14-2024